Submit a Warranty Claim

Experiencing an issue with your product? We're here to help. Submit a warranty claim below and our support team will assist you with repair, replacement, or resolution.

File Your Warranty Claim

Use this form to report product defects, malfunctions, or quality issues covered under our warranty policy. We'll review your claim and respond within 24-48 hours.

Before You Submit Your Claim

Please have the following information ready:

• Order number - Found in your order confirmation email
• Product details - Name, model number, or SKU
• Purchase date - When you bought the product
• Issue description - What's wrong with the product
• Photos - Clear images showing the defect or damage

How Our Warranty Claim Process Works

1. Submit Your Claim: Complete the form below with all required details
2. Claim Review: Our team evaluates your claim within 1-2 business days
3. Resolution: We'll contact you with approved repair, replacement, or refund options
4. Follow-Up: Track your claim status and receive updates via email

What's Covered Under Warranty

Our warranty covers manufacturing defects, material failures, and workmanship issues. This includes products that arrive damaged, stop working under normal use, or have quality defects.

Not Covered

Normal wear and tear, cosmetic damage, misuse, unauthorized modifications, or accidental damage are typically not covered. Review your product's specific warranty terms for complete details.

Need Help?

Questions about your warranty claim? Contact our customer support team:
Email: sales@ungunn.com
Hours: Monday-Friday, 9am-5pm PST

Please complete the warranty claim form below to get started.